Privacy policy Group Martens bvba
1. Who we are
The website https://www.groupmartens.com/ (hereinafter the "Website") is offered by:
Group Martens bvba (hereinafter "Group Martens", "We" and "Us")
Industriedijk 22, 2300 Turnhout
Belgium
Thank you in advance for visiting our Website and for your interest in our services.
Please do not hesitate to contact us should you have any privacy-related questions. We promise you a prompt reply!
E-mail: info@groupmartens.be
Telephone: +32 14 41 54 11
2. Why this privacy statement?
Every person who visits or uses our Website (hereinafter, the "User") makes certain personal data available. This may be, for example, when you submit a contact form, when you ask for product information or when you apply for a particular job vacancy at Group Martens.
These personal data constitute information that allows us to identify you as a natural person, regardless of whether we actually do so. You are identifiable as soon as it is possible to create a direct or indirect link between one or more personal data and you as a natural person.
At Group Martens we take the security of the personal data you leave on our Website very seriously. Below you will learn how we handle your personal data.
We use and process your personal data in accordance with the GDPR and other relevant legal provisions. Any reference in this Privacy Statement to the GDPR is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).
Through this Privacy Statement, each User is informed of the processing activities that Group Martens may carry out with their personal data. Group Martens reserves the right to modify this Privacy Statement at any time. Any substantial change will be clearly communicated to the User. We recommend that the User consult this document regularly.
3. Links to other website
The contents of our Website may contain a link, hyperlink or framed link to foreign websites or other forms of electronic portals. A link does not automatically mean that there is a connection between us and the foreign websites, nor that we (implicitly) agree with the content of these websites.
We do not control these foreign websites and are not responsible for the safe and correct operation of the link and its final destination. Once one clicks on the link, one leaves our Website and cannot hold us liable for any damages.
Foreign websites may not offer the same guarantees as we do. If you use a link on this Website that leads to a foreign website and leave personal data on such website, the processing of that personal data is not subject to this privacy statement, but to the privacy policy, if any, of the operator of that foreign website. Therefore, we recommend that you carefully review the Terms and Conditions and the Privacy Statement of those foreign websites.
4. Who processed the personal data?
4.1. Controller
Group Martens is a data controller and determines, alone or in cooperation with others, which personal data are collected, as well as the purposes and means of processing such personal data.
Group Martens has taken the necessary technical and organizational measures to effectively protect the personal data of its Users against unauthorized access and use.
4.2. Processor(s).
Group Martens is free to use data processors. A processor is a natural person or legal entity that processes personal data at the request of or on behalf of the controller. The processor is required by law to ensure the security and confidentiality of personal data. The processor always acts in accordance with the instructions of the controller. Group Martens calls upon the following categories of " processors ":
' Companies we have engaged for analytical purposes
' Companies we have engaged for hosting purposes;
' Companies we have engaged for administrative purposes;
' Companies we have engaged for communication purposes (e.g. Smartsupp for live chat with the User);
With a view to the optimal protection of the personal data of the Users, Group Martens has made the necessary contractual arrangements with the above-mentioned data processors so that they would apply the same standards as Group Martens.
5. On what legal basis are my personal data processed?
In accordance with the GDPR, we process personal data based on the following legal grounds:
' Based on the execution of the contract as agreed with the User, or the exercise of pre-contractual steps taken at his
request; or
' Based on the fulfillment of legal or regulatory provisions, regarding the management of the contractual relationship, in particular invoicing;
' Based on our legitimate interest for sending information and newsletters to our customers;
' Based on the express consent for sending information and newsletters to prospects and other interested parties;
' Based on the express consent for sending communication regarding job vacancies after a previous application;
' Based on the express consent for sending promotional offers (direct marketing).
In accordance with the GDPR, we process personal data based on the following legal grounds:
6. What personal data are processed?
Group Martens undertakes to collect and process only those personal data that are relevant and necessary for the purposes for which they are processed. The following categories of personal data are processed:
' Personal identification data (name, first name, address, login data);
' Contact details (telephone number and e-mail address);
' Electronic identification data (IP address, cookies, click behavior);
' Personal data (gender, age, date and place of birth, nationality).
' Content of communications (emails, chats, fill-in forms, etc.)
This personal data may be collected when you use our Website (e.g. by filling in a contact form) or by using our services. Other personal data may be collected at a later time, e.g. as part of our after-sales service. The amount of personal data collected depends on your use of the Website and the Website's functionalities.
7. We also use cookies!
We also use cookies to recognize the User and provide a personalized user experience, to remember their technical choices (for example, a language), to monitor and analyze the use of the Website, and to detect and correct any errors on the Website. You can refuse these cookies. If you reject cookies, the Website or parts of it may no longer work properly.
8. For what purposes will my personal data be used?
Group Martens collects your personal data in order to provide each User of our Website with a safe, optimal and personalized user experience. The collection of personal data is further expanded as the User makes more intensive use of our Website and our online services. Group Martens reserves the right to suspend or cancel certain operations if personal data are missing, incorrect or incomplete. Data processing is essential for the operation of our Website and related services. The processing is carried out exclusively for the following well-defined purposes:
' Following up information requests;
' Customer management: customer administration, order management, deliveries, invoicing, support, complaint monitoring and sending newsletters;
' Answering and following up questions and suggestions via the chat function on the Website in a clear, pertinent and targeted manner.
' Tracking job applications and keeping track of resumes and cover letters for future job openings;
' Managing disputes;
' Protecting against fraud and infringement;
' Personalized marketing and advertising if you have expressly consented to it. In this case, you are free to withdraw your consent at any time.
' When visiting the Website, some personal data are also collected for statistical purposes. Group Martens uses Google Analytics to track and analyze the User's Internet traffic and surfing behavior. The results of these analyses allow us to optimize the use of our Website. When you visit the Website, you declare that you agree to this data collection for statistical purposes as described above.
The User always provides the personal data to Group Martens himself and can thus exercise a certain amount of control. If certain personal data are incomplete or apparently incorrect, Group Martens reserves the right to temporarily or permanently postpone certain expected actions.
9. Who receives your personal data?
Your personal data will only be processed for internal use within Group Martens. Your personal data will not be sold, passed on or communicated to third parties, unless you have given us your explicit prior consent.
Under no circumstances will the data you provide us with in connection with a job application be disclosed to third parties.
10. How long do we keep your personal data?
Your personal data will be kept as long as necessary to pursue the purposes set forth in Article 5. They are deleted from the database when they are no longer needed to pursue these purposes or if the User validly exercises the right to delete the personal data.
As for resumes and cover letters of rejected candidates, with your consent we keep these personal data for up to two years. Should a vacancy arise for which you are eligible, we will have the opportunity to contact you.
11. What are your rights?
11.1. Guarantee of lawful and secure processing of personal data.
Your personal data will always be processed for legitimate purposes, as set out in Article 5. They will be collected and processed in an appropriate, relevant and proportionate manner, and will not be kept longer than necessary to achieve the stated purposes.
11.2. Right of access
If you can prove your identity, you have the right to obtain information about the processing of your personal data. Thus, you have the right to obtain access to the purposes of the processing, the categories of personal data, the categories of recipients to which the personal data are sent, the criteria that determine the period of data retention, and the rights you can exercise with respect to your personal data.
11.3. Right to rectification of personal data
Inaccurate or incomplete information may be corrected. It is primarily the responsibility of the User to make the necessary changes to his "User Profile". One may also contact us with a request for modification.
11.4. Right to erasure of your personal data
You also have the right to obtain the deletion of your personal data in the following cases:
' Your personal data are no longer necessary for the purpose stated;
' You revoke your consent to the processing of your personal data and there is no other legal basis for processing your personal data;
' You have legitimately lodged an objection to the processing of your personal data;
' Your personal data are processed unlawfully;
' Your personal data must be deleted on the basis of a legal obligation.
The deletion of personal data is mainly related to visibility; it is possible that the deleted personal data will remain stored temporarily.
11.5. Right to restriction of processing.
In some cases, you have the right to request restrictions on the processing of your personal data. This certainly applies in case of a dispute regarding the accuracy of personal data, if the personal data are necessary in the context of legal proceedings or for the time necessary for Group Martens to establish that you can validly exercise your right to erasure.
11.6. Right to object
You have the right to object at any time to the processing of your personal data for 'direct marketing' purposes, profiling purposes or purposes arising from the legitimate interests of the data controller. Group Martens will cease processing your personal data unless Group Martens can demonstrate that there are compelling legal reasons to process your personal data that override your right to object.
11.7. Right to data portability.
You have the right to obtain the personal data provided to Group Martens in a structured, common and machine-readable form (e.g. an Excel file). In addition, you have the right to transfer these personal data to another controller, unless this is technically impossible.
11.8. Right to withdraw your consent.
You have the right to withdraw your consent at any time, for example, if you have given it for direct marketing purposes.
12. How can you exercise your rights?
If you wish to exercise your rights, you should send a written request and proof of identity via registered mail to Group Martens, Industriedijk 22, 2300 Turnhout, Belgium or via e-mail to info@groupmartens.be. We will reply as soon as possible, no later than one (1) month after receiving your request.
13. Possibility of filing a complaint
If you do not agree with the processing of your personal data by Group Martens, you have the right to file a complaint with the competent supervisory authority (for Belgium: https://www.privacycommission.be/).